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FAQs
Once your order is confirmed, you will receive a confirmation email with your tracking details. You can also track your order via our Track Your Order page.
We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, simply contact us within 30 days of receiving your order and we'll arrange a full refund — no questions asked.
We're here to help! Please email us at info@richardkatelondon.com and our customer service team will respond within 24 hours.
We process all orders within 1–3 business days. Standard UK delivery takes 5–10 business days. You will receive a tracking number once your order has been dispatched.




























































