Privacy Policy

Privacy Policy

This privacy policy applies to the services of Richard & Kate London, accessible via info@richardkatelondon.com. We respect the privacy of our customers and ensure that all personal information you provide is treated confidentially.

Information We Collect

We collect personal data that you provide when placing an order or creating an account, including:

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information
  • IP address and device data
  • Browsing activity on our website

How We Use Your Data

We use your information for the following purposes:

  • Processing and dispatching orders
  • Providing customer service and support
  • Sending order updates and relevant communications
  • Improving our services and website experience

Sharing Data with Third Parties

Your data is only shared with third parties where necessary for the delivery of our services (such as payment processors or shipping providers), or where we are legally obligated to do so.

Data Retention

Your data is retained only for as long as necessary for the purpose for which it was collected, or as required by law.

Cookies

Our website uses cookies to enhance functionality, analyse visitor behaviour, and support marketing efforts. You may adjust your cookie preferences through your browser settings.

Your Rights

Under UK data protection law (UK GDPR), you have the right to access, correct, or request deletion of your personal data. You may also object to the processing of your data or request data portability. To exercise any of these rights, please contact us at info@richardkatelondon.com.

Contact

For questions or concerns regarding this privacy policy, please reach us at:

Richard & Kate London
Email: info@richardkatelondon.com